PRISM White Paper

Over on our official Integer blog, shopperculture.com, we have posted our first white paper. The paper covers off on our point of view about the impact PRISM will have on the in-store media landscape. We draw some parallels to the impact of metrics on other media vehicles and make some rough predictions about where we think the industry will go. Check it out.

At Shelf Video Gets a Little Better

Recently had a meeting with POP Broadcasting to check out their new demo unit for at shelf video. (See pic to the side and notice coffee cup cleverly place for scale) There are a couple fascinating things about this unit that get me excited.

1. Its wireless and runs off of cellular signals. This means that you don't need to tap the stores internet connection or depend on their IT capabilities. Content is beamed directly to each unit from POP Broadcasting's mothership.

2. Not only do you get the motion activated video screen, but you also have a small text display which can be changed out to display a price point, promo message or whatever you want.

3. Content can be change out in a relatively real time manner via the web. Clients can log in and upload new creative and can even schedule during what daypart they want it to start running.

4. Backend reporting is fantastic. Clients can log in and get reports of how many times what content played and in which stores. Imagine paralleling that with sales data to determine real effectiveness.

Like I said, after the meeting I was excited about the possiblities of this kind of technology at shelf. Will keep you posted in the future with what happens.

New Look, Same Great Taste

No, you're not at the wrong blog, I'm just going for a new look. Its been about a year now since started this thing and it was time to clean it up. Hope you like, if you don't... let me know.

In-store TV Evolving in the Right Direction

When I was home in L.A. over the holiday break, I took the opportunity to check out one of IBN's latest installs of their PerfectMedia In-store TV network. Conveniently, it happened to be in my parent's favorite Ralph's, so as I made the ever dreaded Christmas day "fill-in trip" for whatever ingredients mom's was missing, I killed two birds.

Overall, I was impressed with the offering. Large perimeter screens with their vertical orientation do standout, and the choice of locations, produce and bakery, meant that shoppers might actually slow down long enough to take in some messaging. Also, the creative I happened to see were nice in-store specific executions featuring video within a seeming flash-based branded environment. You can check out some creative samples here.

More interesting however, were the in-aisle placements. In the fabric care aisle, there was this placement. Right at eye level and with audio just loud enough to hear within close proximity of the screen, but not so annoying that you heard it beyond more than a few feet away. As I passed it, there was some content, I think sponsored by Better Homes, about organizing your home or something to that effect. Relevant enough for a placement in the household needs part of the store.

If in-store TV networks are going to live up to the hype currently in the marketplace and truly become a medium of the future, its networks like this, focusing on increasing relevance through context and quality placements over quantity, that will take this vehicle to where it needs to be. Now, unfortunately, they just need to roll out into more stores. Currently only available in less than 100 Kroger stores, PerfectMedia is evolving in the right direction, now they just need build their reach.

The Beauty of In-Store Targeting

This weekend I went to Safeway, and among the random things on my list was Drano (to fix a slow draining shower issue). While my slow draining shower isn't that interesting, what was interesting was the Catalina coupon delivered to me upon check out. Now, in addition to you folks, Roto Rooter also knows that I had a drainage issue and are offering me $25 off there services. Is this wildly innovative? no just smart.

In the online world, there is constant banter around behavioural targeting and contextual targeting. Both these methods of "finding consumers" are very smart. However, thinking about an offline application of these same principles, the store provides interesting possibilities as well. Like everything else in marketing, this will only work for a finite number of products or services, but the consideration should always be there. Should a salon chain put something on shelf in front of the hair color if they can make a competitive offer? Why not, again messaging and offer will be important, but the fact that Roto Rooter thought to target people in the store buying Drano means that folks are already thinking this way. Very encouraging.

Shopping with All Your Facebook Friends

While I'm waiting for Morgan to get back from Facebook's big advertising event this week in New York, some interesting news has already been released...the addition of a Shopping application which will evolve word of mouth in the online shopping arena. I covered the topic on our company blog shopperculture.com. Read the long version there.

Short Version:
Good - The ability to fire online purchases directly over to your Facebook page may seem weird to non-facebookers. But for those on the site, you understand how much you keep up on peoples' lives via their status and whatever they super-poked you with today. Allowing me to, upon checkout of buying my new Flat screen TV, click a button to instantly show off my new toy to my friends seems really appealing. And as a marketer, I relish the opportunity to have this more authentic way for consumers to brag about their purchase of my brand.

Bad - Challenge could be the online only nature of the app. With a good number of purchases researched online but still bought in the real world, how can this app be expanded to be more inclusive of broader shopping behaviors? Seems like the addition of a "considering" feature could be a useful plus-up. For example, if a user is on bestbuy.com looking at flat screen TVs, maybe they can add categories or specific products to their considerations. For users this could be a useful tool to gather intelligence from a network of friends.

Can't wait to see what else they announce.

Albertsons Surprisingly Digital - Selection '07

Came across this Albertsons program when I was waist deep in Google gadgets trying to see if retailers were using the technology. And apparently one is.
Found a gadget for each of Albertsons "candidates" for a program they are calling "Selection '07" where the different foods are vying for your votes. Cheese, steak, shrimp, pineapple, egg and broccoli are the candidates. And although I don't eat seafood, shrimp is my favorite because he wears a monocle.
Once I voted via the gadget, which also featured recipe ideas for each ingredient, I was whisked off to the Selection 07 site. The site includes a series of funny videos which are housed on Youtube, where Albertsons has its own branded page set up for all the videos in the program. In addition to videos, for each candidate there are more recipes, downloads (the shrimp mask was my favorite, again the monocle kills me), wallpapers, IM icons, etc...
For a retailer to create a program like this says that they are investing in their brand and creating a personality that shoppers/consumers can connect with. As manufacturers and agencies, we need to recognize these personalities and determine how we can create programs to complement those efforts.